Contact information
CONTACT US
We are a small team and we answer our own email.
support@purepaws.co
We reply to every message, usually within one business day. If you have an order question, include your order number and we can help you faster.
WHAT WE CAN HELP WITH
Order status and tracking. Refunds and the 30-day guarantee. Advice on where to place your unit. Anything that arrived damaged or wrong. Questions before you buy.
BUSINESS DETAILS
PurePaws
[ADD YOUR BUSINESS ADDRESS HERE]
Arizona, United States
HOURS
Monday to Friday. We are closed on US public holidays, and messages sent over a weekend are answered on the next business day.